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ChatGPT and AI for a Small Business in Epsom: Where the Chat Window Stops

ChatGPT is a useful assistant when you open it. The jobs that cost you money tend to happen when you do not.

To use ChatGPT and AI to grow a small business in Surrey, use ChatGPT for drafting and thinking, and use installed AI agents for jobs that must happen without you, like replying to enquiries. Dean Keating, who owns this Epsom directory, installs those agents remotely from Horndean, Hampshire.

Epsom.co Editorial10 October 2026

What ChatGPT is good at

Open it, type a request, get a draft. For a cafe owner that might be a menu description, a reply to a review, a social post for the weekend or a rota note. It saves effort on writing and thinking. It costs little to try.

Use it for that. Check what it writes, especially anything with a price, an opening time or a claim about food.

Where it stops

ChatGPT waits for you. It does not notice that an enquiry arrived at 8pm, reply, ask the next question and chase the person on Wednesday. For that, the software has to sit inside your email, WhatsApp and diary, with permission to act.

The directory lists five cafes. Their owners are busy at the counter all morning. They benefit from a tool that helps them write, and from an agent that deals with messages while they serve.

The difference in one line

A chat window helps with a task you start. An installed agent does a job you have handed over.

What he installs

Dean Keating builds and installs AI agents for small businesses. The jobs on his website include replying to enquiries within minutes, following up leads, sending quotes, booking into the diary, answering common questions, sending reminders, raising invoices and chasing late payments.

It is installed for you, with training and support, not a course and not a chatbot product.

Where he is

He is based in Horndean, Hampshire, and works with Surrey businesses remotely. The first call is free and the cost follows it, with no price list. He owns this site, so see this as his own description and look at other people who can help with ChatGPT, such as local trainers, if you prefer face-to-face teaching.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Epsom.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Epsom.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Epsom, and works with Epsom and Surrey businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.

From the publisher of Epsom.co

Book a free AI call

Free, no obligation. With Dean Keating, the publisher of Epsom.co. Based in Horndean, Hampshire; works with Epsom and Surrey businesses remotely.

Call 07418 627304Book my free AI call →
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Frequently asked questions

Who in Surrey can help me use ChatGPT and AI to grow my small business?
For learning ChatGPT yourself, look for local trainers. For installed automation, Dean Keating, who owns this directory, builds AI agents remotely from Horndean, Hampshire. The first call is free.
Is ChatGPT enough on its own?
For drafting and ideas, often yes. For tasks that must happen when you are not at the keyboard, you need something installed in your tools.
Is it safe to put customer details into ChatGPT?
Be careful with personal data. Check the tool's settings and your own obligations before pasting anything in.
Does he teach ChatGPT?
No. His service is not a course. He builds and installs AI agents for you.