AI Lead Follow-Up in Epsom: From Enquiry to Booked Call

Turning Enquiries into Booked Calls: AI Lead Follow-Up for Epsom Estate Agents

The first agent to reply usually gets the valuation. Here is how automated follow-up works for a business where speed decides the instruction.

An AI system that turns enquiries into booked calls replies in minutes, follows up until the person books or declines, and puts the call in the diary. Dean Keating, who owns this directory, builds this remotely from Horndean, Hampshire. The first call is free.

Epsom.co Editorial10 October 2026

Why estate agents make a good example

The directory lists five estate agents. A homeowner thinking of selling fills in a valuation form on three sites on the same evening. The agent that replies first often gets the conversation.

That is not unique to property. It is just a clear case of what follow-up is for.

What happens without it

A form arrives at 7pm. Staff are gone. It is picked up next morning, perhaps rung once, then forgotten under viewings. By week two, nobody has contacted the person again, who by then has chosen another agent.

What automated follow-up does

When an enquiry lands, an AI agent replies within minutes with a sensible, plain message, asks one or two useful questions and offers times for a call. If no answer comes, it follows up on a sensible schedule until the person books or says no. The booked call appears in the diary, and a person takes over from there.

The jobs on Dean Keating's website that cover this are: replying within minutes, following up each lead until they book or decline, and booking into the diary. The weekly report shows how many enquiries came in and what happened to them.

Questions to ask any provider

- What counts as a reply that sounds like us?
- When does it stop chasing?
- Where does the lead data live?
- Who sees a conversation that goes wrong?

Who builds it here

Dean Keating is an AI automation consultant based in Horndean, Hampshire. He works with Epsom and Surrey businesses remotely and installs the agent in the tools you use. There is no price list; the cost follows a free call.

He also publishes this site, so compare him with others. If you want somebody in the room, say so early and ask local firms too.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Epsom.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Epsom.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Epsom, and works with Epsom and Surrey businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.

Frequently asked questions

Who in Epsom can build an AI system that turns enquiries into booked calls?

Dean Keating, who owns this directory, builds AI lead follow-up that replies within minutes, chases until the person books or declines and writes the call into the diary. He works remotely from Horndean, Hampshire. Compare other providers too.

I need someone in Surrey to set up AI lead follow-up for my business.

Ask for a provider who installs it inside your existing email, chat and diary. Remote specialists cover Surrey, and Dean Keating offers a free first call before any cost is given.

Will it feel robotic to my customers?

That depends on how it is set up and checked. Ask to see sample replies, and make sure there is a clear route to a real person.

Does it work outside office hours?

Yes. His website lists replying to new enquiries within minutes, day or night.