AI for Trades in Epsom: Handling Enquiries While You Are Up a Ladder
A one-van business covers a whole borough with its phone in a pocket. Automating the first reply is the cheapest way to stop losing jobs.
AI lead follow-up for a trades business in Epsom replies to every enquiry within minutes, sends the quote and chases it. Dean Keating, who owns this directory, installs it remotely from Horndean, Hampshire. He starts with the one task that costs you most.
The trades problem is geography and timing
A builder, roofer or heating engineer working across Epsom, Ewell, Ashtead, Stoneleigh and the Downs spends the day on site, not at a desk. Enquiries arrive by text, form and message while hands are busy. The customer who rang once and heard nothing tries the next name on the list.
Three places the work leaks
The first reply. Fast and friendly beats perfect. Even a message that says the job has been received and asks two questions keeps the customer waiting for you.
The quote. Quotes are written in the evening, sent late, and often never chased. A quote nobody follows up is usually lost.
The diary. Booking the site visit takes a string of messages that an agent can handle against your availability.
What an agent can take on
From the jobs on Dean Keating's website: replying to new enquiries within minutes, day or night; following up every lead until they book or say no; sending quotes and chasing the unanswered ones; booking jobs into the diary; sending confirmations and reminders; and escalating to a person when a job needs one.
It does not replace your judgement on the job itself. It stops the paperwork around the job from leaking.
How he works
He builds and installs it remotely, from Horndean, Hampshire. It starts with a free call, then an audit of what to automate, then the build and install, then training and support. He chooses the single task that makes the most difference first. There is no price list; the cost is given after the call.
The directory has no plumbing or electrical category yet, so there is nothing to compare locally on this site. And because he owns the site, treat this as the seller's own guide. Local firms who can visit your yard are worth a conversation too.
Contact
Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Epsom.co. Websites: ai-agent.deankeating.com and deankeating.com.
About this guide
Epsom.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Epsom, and works with Epsom and Surrey businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.
From the publisher of Epsom.co
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Free, no obligation. With Dean Keating, the publisher of Epsom.co. Based in Horndean, Hampshire; works with Epsom and Surrey businesses remotely.
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