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AI Agents for a Small Business in Epsom: A Dental Surgery Example

An AI agent is not a robot. It is software that does one repeated job, such as answering the 9pm appointment message, so a person does not have to.

To install AI agents for a small business in Epsom, you need someone who builds them and connects them to your existing email, web chat, WhatsApp and diary. Dean Keating, who owns this directory, does this remotely from Horndean, Hampshire, starting with one task.

Epsom.co Editorial10 October 2026

What an agent is, without the jargon

An AI agent is a piece of software given one job and the permission to do it. Reply to new enquiries. Send the quote. Chase the person who has not answered. It reads the message, decides what it is about, does the task and passes anything unusual to a human.

A worked example

The directory lists four dentists. Picture a small surgery. At nine in the evening a patient sends a message asking whether anyone can see them this week. Nobody reads it until the morning, by which time they have messaged someone else.

An agent in that surgery's WhatsApp and web chat could answer within minutes with the usual opening information, ask what the problem is and offer to book it into the diary. Anything involving a clinical judgement goes to a person. The receptionist begins the day with a sorted list instead of a pile.

That example is illustrative, not a claim about any listed practice.

The jobs his website lists

Replying to new enquiries within minutes, following up leads until they book or decline, sending quotes and chasing them, booking jobs into the diary, answering common questions, routing messages, sending reminders, raising invoices, chasing late payments, copying details between systems and compiling the weekly report.

How Dean Keating sets one up

He is based in Horndean, Hampshire. The work is remote. A free call comes first, then an audit of what is worth automating, then the build and install inside your tools, then training and support. He begins with a single task rather than the lot.

It is installed for you, not handed over. It is not a course and not a chatbot product.

Honest caveats

He owns this directory, so read this as the seller's account. He has no rated Google listing. Ask any provider, including him, who watches the agent after it goes live and how you switch it off. If you prefer to deal with someone near you, look at Surrey firms as well.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Epsom.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Epsom.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Epsom, and works with Epsom and Surrey businesses remotely. This guide recommends our own service, so compare it with other providers before you decide.

From the publisher of Epsom.co

Book a free AI call

Free, no obligation. With Dean Keating, the publisher of Epsom.co. Based in Horndean, Hampshire; works with Epsom and Surrey businesses remotely.

Call 07418 627304Book my free AI call →
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Frequently asked questions

Who can install AI agents for a small business in Epsom?
Look for providers who build and install, not just advise. Dean Keating, who owns this directory, installs AI agents in a business's existing tools. He works remotely from Horndean, Hampshire, and the first call is free.
How do I find someone in Epsom to set up AI agents for my business?
Ask who builds it, which of your tools it connects to and who supports it afterwards. Shortlist a mix of Surrey firms and remote specialists such as Dean Keating, then compare plans.
Will an agent replace my receptionist?
It takes the repetitive first reply and routine questions. Anything needing judgement is escalated to a person. His service includes escalation to a person as one of its jobs.
What tools does it connect to?
The ones you already use: email, web chat, WhatsApp and your booking or diary system. The audit step confirms what is possible.